AI Order IntakeAI
An AI agent that reads customer emails, extracts orders and matches them against the ERP master data: one click turns an email into an order, and a person always has the final say.
From the inbox to the ERP, without retyping
For Noberasco we developed an AI agent that monitors the orders inbox: it classifies incoming emails, recognizes those containing orders and extracts their content from the message body and attachments. And it doesn't stop at transcription: thanks to a deep integration with the ERP, it matches items and customers against the ERP master data, so that one click turns an email into an order. Work that used to take minutes now takes a few seconds — multiplied by every order of the day — and the customer reported a very high return on investment.
Extraction from any format
Orders arrive in the most diverse formats: PDFs, Excel sheets, images, links to portals. The system interprets them and maps them to a single structure: items, quantities, prices and delivery dates.
Many systems can transcribe a document; the value here is the matching: items and customers are recognized and matched against the ERP master data, resolving ambiguous codes and non-standard descriptions and flagging doubtful cases instead of guessing.
AI proposes, people decide
The result is a complete order proposal that an operator reviews, corrects if needed and sends to the ERP in one click: the final say always belongs to a person. A task that used to take minutes per order is now done in seconds — and repeated dozens of times a day, that difference adds up.
It is the same Human-in-the-Loop approach we apply to all our AI projects: AI proposes, the human decides, and the system remembers the decision.
Looking for a skilled team to bring your next idea to life?
Fill in the form with your details and we’ll get back to you.